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Prouds the Jewellers Westfield Sydney Central

I had a such wonderful experience at Prouds City store! A sales lady called Irene went above and beyond to help me choose the perfect ring, taking the time to check and measuring my size regarding my special order.

I went to collect my ring today. It is absolutely stunning, and I couldn’t be happier with my purchase. Also what really stood out was the genuine care and patience Irene and her team showed throughout the process—it made the whole experience so special for me!

Thank you again for your excellent service. I’ll definitely be coming back and will highly recommend your store to my family and friends!

Lady that served me was nice and polite. I was surprised to know that they only have one piece of each watch to sell and they sold me the demo version of GShock GRB 300. On top I was given a box with wrong model number for g shock , was told that is how it comes and is random . Proud needs to step up their game and improve the buying experience. Below average buying experience. Staff did try to help me and all were very accommodating.

Once again amazing service and care from this prouds, I now only shop here for jewellery. Helen was extremely helpful and generous with her time!

Helen is patient, supportive, incredibly knowledgeable and has now been my sales rep on numerous occasions. You cannot find customer service anywhere near this level anymore- she is amazing.

Excellent service!

I came here twice last week. The first time, Sophia (Sophie?) helped me and was so so helpful and kind! Then, I came back two days later and Emily helped me. So sweet as well! Both ladies were so helpful and wonderful. I had such a wonderful experience here both times and bought a couple things. I'm tempted to come back and buy more- they were so courteous and patient with my questions.

So worth it to come in in person. I saw a couple things I liked online, but in person I bought some other things as well....careful. The same thing might happen to you! The Christmas sale is incredible!

I got two times into the store to ask for something I liked online and both yimes people were so nice and patient with me, explaining me what I could need to know about I wanted to get. So nice experience, I highly recommend the customer service of this shop I have visited another one but this one is the best. Thanks to the staff

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